Refund Policy

1. Eligibility

Refunds apply only to paid premium guidance, application concierge, or similar add-ons purchased directly from Indis Academy. Institution application fees are subject to each institution’s rules.

2. Window

Requests must be raised within 7 days of purchase and before any one-on-one session or submission has been completed.

3. Process

• Email support with your order ID and reason.
• Approved refunds are issued to the original payment method within 7–10 business days.
• Partial refunds may apply if services have started.

4. Non-Refundable

Completed counselling sessions, downloadable resources already delivered, and third-party exam/application fees are non-refundable.

5. Contact

Email: billing@indis.academy